Cancellation Policy

Online Payments (Groups of 1 to 8 People – Small Group Tours)

  • Up to 7 days before the tour: 100% refund

  • Up to 48 hours before the tour: 50% refund

  • Less than 24 hours before the tour or no-show: No refund

  • Same-day cancellation (booking day): 100% refund (e.g. accidental booking)

  • Cancellation by us (e.g. due to thunderstorms): Full refund or rescheduled date

For Bigger Groups (8 or more participants)

  • Deposit: 50% of the total amount upon booking

  • Remaining payment: No later than 7 days before the tour online or in cash on the day of the tour

Cancellation fees:

  • From the day of booking / up to at least 30 days before the tour: 75% refund

  • Up to 7 days before the tour: 50% refund

  • Less than 7 days before the tour: 10% refund

  • On the day of the tour or no-show: No refund