Cancellation Policy
Online Payments (Groups of 1 to 8 People – Small Group Tours)
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Up to 7 days before the tour: 100% refund
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Up to 48 hours before the tour: 50% refund
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Less than 24 hours before the tour or no-show: No refund
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Same-day cancellation (booking day): 100% refund (e.g. accidental booking)
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Cancellation by us (e.g. due to thunderstorms): Full refund or rescheduled date
For Bigger Groups (8 or more participants)
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Deposit: 50% of the total amount upon booking
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Remaining payment: No later than 7 days before the tour online or in cash on the day of the tour
Cancellation fees:
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From the day of booking / up to at least 30 days before the tour: 75% refund
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Up to 7 days before the tour: 50% refund
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Less than 7 days before the tour: 10% refund
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On the day of the tour or no-show: No refund